Privacy Policy
Last Updated: October 2025
Welcome to SuruKori.com
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our online learning platform, or communicate with us.
By accessing or using SuruKori.com, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.
1. Information We Collect
We collect information to personalize your experience, improve our platform, and provide the best possible learning environment.
a. Personal Information
We collect personal details that you voluntarily provide when registering, enrolling in a course, making a purchase, or contacting us. This may include:
- Full Name – for account creation and certification purposes.
- Email Address – for login, verification, and communication.
- Phone Number (optional) – for account recovery or customer support.
- Billing Information – if you purchase a paid course (via secure third-party processors).
- Profile Details – such as photo, country, and bio if you choose to share them.
- Course Data – including progress, completion status, and quiz results.
b. Automatically Collected Information
When you use our website, we may automatically collect data such as:
- IP Address and Device Information – helps us optimize performance and security.
- Browser Type and Version – ensures compatibility with our platform.
- Usage Data – pages visited, time spent, clicks, and referring URLs.
- Cookies and Analytics – used for improving user experience and analyzing site performance.
We do not collect sensitive information such as political opinions, religion, or health data.
2. How We Use Your Information
Your information is used to enhance your learning experience and ensure smooth operation of our platform. Specifically, we may use your data to:
- Create and manage your SuruKori account.
- Provide access to courses, quizzes, certificates, and mentorship programs.
- Process payments securely and issue receipts.
- Send important updates about your courses, account activity, or new learning opportunities.
- Respond to your inquiries and provide customer support.
- Improve our website, curriculum, and user experience based on analytics data.
- Send promotional emails or newsletters (you can unsubscribe anytime).
- Comply with legal obligations and prevent fraud or misuse of our services.
We use your data only for legitimate educational and operational purposes.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device to make your experience smoother and more personalized.
We use cookies for:
- Authentication – keeping you logged in between sessions.
- Preferences – saving your language, theme, and other user settings.
- Analytics – understanding how users interact with our platform to improve features.
- Marketing – showing relevant course recommendations or ads.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit some features of our site (e.g., course progress tracking).
4. How We Protect Your Data
We take your privacy seriously. SuruKori employs industry-standard security practices, including:
- SSL encryption to secure data transmission between your browser and our servers.
- Encrypted storage of sensitive user data (e.g., passwords, payment info).
- Regular security audits to identify and resolve vulnerabilities.
- Limited access — only authorized personnel can access your personal data.
While we do our best to protect your data, no online platform can guarantee 100% security. We encourage you to use strong passwords and log out after each session.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may, however, share limited data with:
- Trusted Service Providers – such as payment gateways (Stripe, PayPal), email delivery tools, or analytics services that help us operate smoothly.
- Instructors and Mentors – when necessary for managing your enrolled courses.
- Legal Authorities – if required by law, court order, or to prevent fraudulent activity.
All third-party partners are contractually obligated to handle your data securely and comply with applicable privacy laws (such as GDPR).
6. Your Rights
Depending on your location, you have the following rights:
- Access – Request a copy of your personal data we hold.
- Correction – Ask us to update or correct inaccurate information.
- Deletion (“Right to be Forgotten”) – Request deletion of your account and data.
- Restriction – Ask us to limit data processing in certain cases.
- Portability – Request a transfer of your data in a readable format.
- Withdraw Consent – Opt out of newsletters or promotional emails anytime.
To exercise these rights, please email us at contact@suruKori.com with the subject line “Privacy Request.”
7. Data Retention
We keep your personal information only as long as necessary:
- To deliver our educational services.
- To comply with legal or accounting requirements.
- To resolve disputes or enforce agreements.
If you delete your account, we remove or anonymize your data unless retention is legally required.
8. Third-Party Links
Our website may include links to external platforms (e.g., YouTube, Facebook, partner websites).
SuruKori is not responsible for the content, security, or privacy practices of those external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
9. Children’s Privacy
SuruKori is not directed at children under the age of 13 (or under 16 in the EU).
We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will promptly delete it.
10. International Data Transfers
If you access SuruKori.com from outside Bangladesh, please note that your data may be transferred to and processed in Bangladesh or other countries where our servers or service providers are located.
We ensure that all data transfers comply with international privacy laws and are handled securely.
11. Updates to This Policy
We may revise this Privacy Policy occasionally to reflect new laws, features, or practices.
When we make changes, we will update the “Last Updated” date above and post the revised version on this page.
We encourage you to review this policy periodically to stay informed.
12. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or how your information is handled, you can reach us at:
Email: contact@suruKori.com
Website: https://www.surukori.com
